Cold calling is at the center of all sales activities for most sales teams. The best cold calling software helps amplify efforts, boost your call volumes, streamline your processes and close deals faster than ever before
Cold calling may sound outdated, but hang around. It’s not out of the industry. Yes! not just yet.
A recent study reveals that 78% of B2B decision-makers still favor live phone interactions for purchases.
Think of cold calling software as your personal calling assistant–from auto dialer to conversation recording to analyze calling data, and even coaches you on the fly.
All this being said, picking the right cold calling software that suits your sales calling playbook can often be daunting.
This blog has broken down the puzzle into simple steps to help you select a cold calling software effortlessly.
We have considered a few parameters, such as how well they work, what they can do, cost, and how easy they are to use, and come up with our list.
Criteria to shortlist the best cold calling software
The below-mentioned criteria have helped us make our cold calling software list. We have adopted a 4-tier methodology to select which cold calling software fits you the best.
This list was prepared based on its efficiency > functionality > budget > user interface.
- Efficiency
We have assessed the software’s efficiency by evaluating its speed, automation capabilities, and overall performance in handling large call volumes.
- Functionality
Our next criteria were based on cold calling software functionality, such as call recording, analytics, and real-time coaching features.
- Budget
Determining the pricing structure and whether it aligns with your financial constraints is crucial.
- User interface
The cold calling software should enable your sales team to quickly adapt and maximize productivity. In the realm of sales and marketing, custom software development can tailor cold calling software to specific business needs, enhancing adaptability and productivity for sales teams.
Features you should look for in cold calling software
Your best cold calling software should have these basic features. If not then it makes sense to just pick your mobile and start calling.
Schedule calls and tasks
Prioritize your call schedule and set up immediate follow-ups in the system to grab opportunities without a miss.
Automatic dialing
Using an audio auto dialer, your reps can compile a list of prospects and initiate calls to all of them simultaneously without manual dialing.
Call recording
It’s a must-have feature when considering cold calling software. Keep all your conversations on record for your future reference and training purposes.
Call conference
This feature will enable the rep to take help from colleagues on live calls to push the deals through.
Call transfer & forward
It allows automated calls to be directed to the most appropriate sales reps based on predefined criteria. Reps can set up customizable call transfer rules within the cold calling software.
Mobile usage
A mobile app for your cold calling software combined with call forwarding will help the reps remain connected with the prospects for follow-ups on the go.
Call analytics
Crucial call insights on call quality, deals status, and reps’ performance can be drawn from these analytics, and you can coach your team on their training needs.
CRM integration
Best cold calling software needs seamless integration with your CRM and other sales software. This should be accompanied by bi-directional data sync to your CRM for better data flow and management.
Call evaluation
Listen, whisper and barge-in …….This will enable sales leaders to offer coaching on live calls. Leaders can help reps address prospects’ concerns, manage objections, and close deals effectively.
Built-in Sales CRM
This feature is what makes your best cold calling software affordable. Add leads and check statuses and move them between campaigns. Something like Salesforce but at a price every small business can afford.
TL; DR
A list of 10 best cold calling software to change your sales calling fortunes. Understand how to select a cold calling software before you make any purchases.
This blog will help sales reps and leaders identify their problems and shortlist a software specific to their needs.
- SmartReach.io
- Dioalpad AI
- Close
- Ricng Central
- Aircall
- Revenue
- Klenty
- Myphoner
- Kixie Powercall
- Vanilla Soft
10 best cold calling software your sales team needs
SmartReach
Rating
G2: 4.8 Capterra: 4.8
About
SmartReach is a leading sales engagement platform for multi-channel outreach via Email, LinkedIn, Calling, Text, and WhatsApp.
SmartReach offers cold calling features called SmartReach PowerCaller toscales up your campaigns.
A suite of advanced calling functionalities packed with exciting features for connecting with prospects more efficiently, cost-effectively, personally, and impactfully.
With SmartReach PowerCaller, you can set up a direct calling campaign or add calling as a step in your multichannel sequence. The possibilities are endless
Simply select a calling number for your desired country and connect with prospects across borders to over 200 countries, including the US & UK.
Connects with all leading CRM software making it one of the most preferred platforms with bi-directional data sync to keep your CRM data as accurate as possible.
Feature & Benefits
A host of features for your sales team to win more deals:
- Power Dialer : Wrap up daily cold calls quickly.
- Call script: Add a call script to deliver the sales pitch effectively.
- Call forward: Redirect calls to a mobile number of your choice.
- Personalized caller ID: Display a personalized calling number to prospects.
- Listen, barge in, and whisper: Manage call quality with real-time coaching.
- Call task manager: Get timely reminders for upcoming calls, with the flexibility to snooze or reschedule.
- Call sentiment: Call dispositions to get positive or negative insight.
- Call recording: Record all calls for self-assessment and coaching.
Pricing
$49 + Twillo credit system per seat billed monthly (min 5 seats)
$79 +Twillo credit system per seat billed monthly (min 2 seats)
Dialpad AI
Rating
G2: 4.4 Capterra: 4.3
About
Dialpad is a comprehensive business communication solution tailored for sales reps through its cold calling software, Dialpad Sell.
Dialpad Sell seamlessly integrates with CRM giants like Salesforce, Zendesk, and HubSpot, becoming your one-stop shop for sales success.
Features & Benefits
Infused with AI capabilities, this platform goes beyond the basics:
- It offers advanced coaching features such as real-time recommendations and objection prompts, setting it apart.
- It comes with call recording, extra phone numbers, rep leaderboards, coaching groups, call metrics, transcriptions, a (Salesforce) power dialer, voicemail drop, and seamless mobile usage.
- Dialpad Sell isn’t just for reps. It powers manager productivity too, with AI-driven tools that boost efficiency.
Pricing
Dialpad’s AI Sales Center cold calling software solution comes in three pricing layers:
- Essentials:
- $60/user/month (billed annually)
- $70/user/month (billed monthly)
- Advanced:
- $95/user/month (billed annually)
- $110/user/month (billed monthly)
- Premium:
- $150/user/month (billed annually)
- $170/user/month (billed monthly)
Close
Rating
G2: 4.7 Capterra: Not available
About
Originally designed as cold calling software, Close is a CRM beyond phone lines. It offers an end-to-end solution for salespeople who prospect through various channels, like email, social media, and even text messages.
Features & Benefits
A pack of features to streamline your workflow and boost your calling game.
- Built-in calling: Make and receive calls globally, both inbound and outbound, without needing any third-party tools.
- Call forwarding: Never miss a potential lead with call forwarding options.
- Texting: Send and receive text messages directly within Close, keeping communication seamless.
- Automatic dialers: Power through your call list with automatic dialers, saving you precious time.
- Conversation Intelligence: Analyze call recordings to identify areas for improvement and refine your pitch.
Pricing
- Startup ($49/month annually, $59/month monthly): Ideal for solopreneurs or small teams starting out, with basic calling features and lead management.
- Professional ($299/month annually, $329/month monthly): Perfect for growing teams with advanced calling features, email integration, and reporting tools.
- Enterprise ($699/month annually, $749/month monthly): Made for large-scale operations with powerful automation, custom dashboards, and priority support.
RignCentral
Rating
G2: 4.5 Capterra: Not available
About
RingCentral Events is a video-centric event platform that simplifies the planning,production, management, and recollection of on-site, virtual, and hybrid event experiences like never before. Seamlessly integrate RingCentral Engage Voice with your existing CRM system through their flexible API and SDK options.
For even more focus, RingCentral offers smaller outreach applications optimized for specific sales tools or industries. Choose the one that matches your workflow perfectly.
Experience Intelligent Phone, Meetings, Contact Center, and AI Solutions with RingCentral.
Features & Benefits
- During the trial, users have access to the complete suite of RingCentral MVP features, like voice, auto attendant, online meetings, team messaging, fax, and conferencing.
- RingCentral MVP utilizes the employee’s company business number instead of a personal number, ensuring the maintenance of their business identity.
- Users can create voicemail inboxes and greetings, and access voicemail using the latest tools that support messages in various formats.
RingCentral RingEX™
Streamline everyday communication with messaging, voice, and video conferencing in one comprehensive package. With RingCentral MVP, customers from around the world can contact users by setting up a local phone number, providing the company with a local presence.
RingCentral Video Meeting
Focus on seamless video collaboration with enhanced conferencing features and built-in team messaging.
RingCentral Engage
Power up your sales team with omnichannel contact center solutions for inbound, outbound, and blended call campaigns.
Cold Calling software features
Known for its calling capabilities, it equips your reps with:
- Advanced dialers: Automate call lists and maximize efficiency.
- Personalized scripting services: Craft effective call flows for guaranteed success.
- Comprehensive features: Enjoy call recording, reporting, and analytics.
- Risk mitigator: Protect your business from TCPA violations with list scrubbing and compliance tools.
Mobile-Friendly Flexibility
Manage your calls and connect with teams on the go with the mobile-friendly RingCentral app.
Pricing
RingCentral RingEX™ : Starts at $20/user/month (annual billing)
RingCentral Video Meeting: Starts at $25/user/month (annual billing)
RingCentral Engage: Starts at $35/user/month (annual billing)
Engage Voice: Included in the top-tier Engage plan
Klenty
Rating
G2: 4.6 Capterra: 4.7
About
Seamless integration with various CRMs such as Salesforce, Pipedrive, and HubSpot empowers users to implement personalized workflows.
By leveraging Klenty, both inbound and outbound sales teams can efficiently handle more leads, ultimately leading to increased deal closures.
Klenty’s Sales Dialer streamlines your calling process with a single-click functionality, ensuring seamless consecutive calls. It maintains the organization of your prospect data and scripts while automatically recording all notes into your CRM system.
Features & Benefits
- One-click dialing: Place calls to your prospects directly from the Klenty platform, eliminating the need to dial numbers or switch between different applications manually.
- Call queuing: Organize your calls in a queue and make them one after another, maximizing your calling efficiency.
- Focus mode: Minimize distractions and stay focused on your calls by blocking out everything else on your screen except the dialer.
- Call recording and transcription: Record your calls and get them automatically transcribed, making it easy to review key points and insights later.
- CRM integration: Log all your call activities and notes directly to your CRM, keeping your data organized and accessible.
- Call analytics: Track your calling performance with detailed analytics, including call duration, connect rate, and call outcomes.
- Increased productivity: Make more calls in less time with Klenty’s streamlined dialing process.
- Improved call quality: Stay focused and engaged on your calls with features like call recording and transcription.
- Better data management: Keep all your call information organized and easily accessible in your CRM.
- More accurate call analytics: Gain valuable insights into your calling performance to improve your results.
- Overall improved sales efficiency: Klenty’s Sales Dialer can help you close more deals by making it easier and more effective to connect with your prospects.
Pricing
- Startup: $50/user/month (billed annually) and $60/user/month (billed quarterly)
- Growth: $70/user/month (billed annually) and $85/user/month (billed quarterly)
- Pro: $100/user/month (billed annually) and $125/user/month (billed quarterly)
- Enterprise: Customized plans available
Aircall
Rating
G2: 4.3 Capterra: Not Available
About
Airecall is considered the sales team powerhouse to streamline communication, boost collaboration, and empower you to close more deals with cold calling software.
Aircall stands as the modern business phone system, accessible on any device. With no hardware prerequisites, users can swiftly set up and start dialing in just three minutes.
Robust integrations and a continually expanding app ecosystem over 50 CRMs, Helpdesk, eCommerce, and other business software.
Aircall seamlessly integrates with leading CRMs and business tools, including Intercom, Salesforce, Zendesk, HubSpot, and many more. No more juggling platforms – manage your calls and customer data in one unified system.
Features & Benefits
Crystal-clear calling: Enjoy reliable, secure communication with clients and teammates wherever you are.
Seamless collaboration: Talk live with colleagues mid-call to provide instant support and ensure you’re offering the best value to every prospect.
Powerful analytics: Gain data-driven insights into call performance, team activity, and customer interactions to optimize your sales strategy.
Pricing
Aircall offers scalable plans to fit any team size and budget:
Essentials: Affordable basics for small teams starting at $30/user/month (annual), perfect for establishing efficient communication workflows.
Professional: Unleash advanced features like call recording and integrations at $50/user/month (annual), ideal for growing teams.
Custom: Tailored plans are available on request for larger organizations with unique needs.
RingDNA by Revenue.io
Rating
G2: 4.7 Capterra: Not available
About
It’s a sales productivity tool designed to guide reps toward mastering their calling process.
This product is laden with features, offering easy customization to serve as the primary sales tool for a diverse range. It caters to both sales and customer support teams, providing an extensive set of reports to ensure that each team measures what is crucial to their success.
Simple to configure and launch, this system is exceptionally user-friendly and intuitive. Making configuration adjustments on the fly is a seamless process. The ability to clone workflows and call queues adds to the ease, transforming the creation of new call flows into a straightforward task.
Features & Benefits
- Intelligent Dialer: Automate call lists, prioritize hot leads, and maximize rep time with smart dialing technology.
- Conversation AI: Analyze call recordings in real-time, identify areas for improvement, and gain insights into customer sentiment.
- Guided Selling: Equip reps with a step-by-step roadmap to navigate each call successfully, ensuring key points are covered and objections are handled effectively.
- Call Tracking: Monitor call metrics, track team performance, and identify areas for optimization with comprehensive call data.
- Yoda AI: Access AI-powered coaching suggestions for individual reps, tailoring guidance to their strengths and weaknesses.
Pricing
RingDNA, Revenue’s flagship platform, has features a sales rep could need and more. Pricing info is available only upon request.
However, with four tiers – Elite, Core, Professional, and Pro Plus – there’s a plan to fit every sales team’s size and budget.
CRM integration of cold calling software
Revenue integrates seamlessly with Salesforce through a convenient Chrome extension, making data transfer and access effortless.
Myphoner
Rating
G2: 4.5 Capterra: 4.7
About
Myphoner, a user-friendly sales CRM, serves as a lightweight cold calling solution for effective outbound call management.
Offering lead tracking, lead routing, a power dialer, lead segmentation, and fundamental calling functionalities, Myphoner stands out as an advanced sales toolkit tailored for cold calling purposes.
Fully compatible with mobile phones for user convenience
Features & Benefits
- Capture and monitor leads seamlessly
- An enhanced workflow designed for sales agents and their teams
- Incorporated Power Dialer for efficient calling
- Incorporated SMS messaging for instant communication
- Incorporated Time Tracking for accurate task management
- Adaptable Pipeline modeling and Campaign setup
- Optimize Your Sales Process through Lead Recycling
- Efficient Lead Management
- Increased productivity and a more organized sales process
- Efficient calling, allowing sales agents to connect with leads quickly and effortlessly.
- Instant communication, providing an additional channel for engaging leads and prospects effectively.
- Tailor your approach based on specific needs, ensuring a more personalized and effective sales strategy.
- It streamlines the entire sales process, making it more efficient and reducing the likelihood of missed opportunities.
Pricing
- Basic: $19/seat/month (billed annually) and $25/seat/month (billed monthly)
- Plus: $29/seat/month (billed annually) and $35/seat/month (billed monthly)
- Premium: $49/seat/month (billed annually) and $59/seat/month (billed monthly)
Kixie Powercall
Rating
G2: 4.7 Capterra: 4.7
About
Kixie PowerCall is a useful Chrome extension that empowers sales representatives to initiate calls seamlessly from various locations.
It automates the dialing process from contact lists in spreadsheets or web pages like Yelp.
Complementing its capabilities, this cold calling tool incorporates features such as call recording, AI-driven local presence for enhanced personalization, insightful reporting, live call coaching, unrestricted usage from any location, and the convenience of voicemail drop.
Features & Benefits
The feature list consists of three variants:
PowerDialer: Initiate calls for up to ten leads simultaneously without experiencing any connection lag. It enables a potential outreach of over 1,000 calls daily.
Alternatively, take a more personalized approach by systematically working through a list individually, with the added advantage of CRM data being readily displayed in the dialer.
Sales dialer: Deliver a voicemail and dispatch a text message in under three seconds. Benefit from unlimited personalized voicemail drops and SMS templates featuring dynamic fields, allowing you to reclaim valuable daily hours.
Local presence dialer: Experience three impactful features in a unified package. AI-driven local presence, spam detection, and progressive caller ID collectively elevate pickup rates by up to 500%, ushering in more successful connections.
Pricing
On request.
There are 4 tiers available:
- Integrated
- Professional
- Outbound PowerDialer
- Ultimate Revenue
Billing is quarterly
VanillaSoft
Rating
G2: 4.6 Capterra: 4.7
About
VanillaSoft stands as a comprehensive sales engagement platform, offering a multitude of features for effective call outreach.
Equipped with advanced lead management software and streamlined visibility into cold-calling campaigns, VanillaSoft caters to sales leaders seeking intelligent execution of outbound campaigns.
The platform includes auto-dialers, call recording, SMS and email marketing capabilities, lead queue management, voicemail drop, call scripting, and automation of sales cadence, providing a versatile toolkit for successful sales endeavors.
Features & Benefits
- Lead routing: Lead routing software based on queues provides the most direct path from a lead to the final sale.
- Auto dialing: Maintain a continuous flow of calls with auto dialing. The combination of more calls and fewer errors results in better productivity.
- Call recording: Empower your sales reps with valuable and actionable feedback using our call recording software.
- Appointment setting: Achieve higher appointment rates with the most potent appointment-setting software available in the market.
- VoIP: Access enterprise-grade phone service tailored for businesses of any size with our VoIP solution.
- Increased Efficiency: Autodialing ensures a continuous and efficient calling process, allowing representatives to connect with more leads in less time.
- Reduced Errors: The automated nature of auto-dialing minimizes the likelihood of mistakes, contributing to a smoother and more error-free calling experience.
- Enhanced Productivity: The combination of more calls and fewer errors results in heightened productivity for sales teams.
- Higher Appointment Rates: The powerful appointment-setting software increases the likelihood of securing appointments, optimizing the sales process and driving business growth.
- Time Savings: Automated appointment scheduling reduces the time and effort spent on manual coordination, allowing sales representatives to focus on other critical tasks.
Pricing
The pricing details for this service are available upon request, with the starting price beginning at $99 per month.
Choosing the best cold calling software
The range of cold calling software options available today provides businesses with powerful tools to enhance their sales and customer engagement strategies.
From efficient auto dialing and call recording for improved productivity to feature-rich platforms offering dynamic call center capabilities; these cloud contact center solutions cater to diverse needs.
Additionally, the user-friendly interfaces, quick setup times, and robust support services ensure that businesses can seamlessly integrate these technologies into their operations.
Be it streamlining outbound campaigns, optimizing lead management, or revolutionizing appointment setting, the varied features offered by some of the best cold calling software contribute to more effective and productive sales processes.
