Detailed analytics and reporting for sales teams
See open, click, and reply rates per campaign and per rep, so you double down on what works.
SmartReach.io is a sales engagement platform with analytics and reporting across the full outbound funnel: open, click, reply and reply-sentiment rates by campaign, prospect list and rep, plus call metrics, best-time-to-send and team leaderboards, all in one dashboard rather than per-channel silos.
5,000+ small businesses and agencies trust SmartReach to grow their business
Track and analyze the performance for your team, campaigns, prospect lists & templates.
Know how many prospects are opening, clicking and responding to your emails to help you A/B test and understand how your subject lines or call to actions are working. Beyond email, SmartReach.io also reports on calling activity and LinkedIn activity, so managers see performance across every channel in one dashboard.
Track bounces and unsubscribes to understand the quality of your prospect lists & target audience
Bounce rates and unsubscribe activities will help you make corrective changes to the persona you target. High unsubscribe rate directly reflects on the quality of prospecting. High bounce rate prompts sales leaders to alter campaign strategies
Help your sales team send emails when prospects are most active
Know the best time to send to your prospects based on our reports to help you send campaigns in those times to get you better open and response rates. Your team will achieve better open and response rates when campaigns are scheduled as per this report
Team leaderboards to track the performance of various team members
Managers get one glance report of their team member's email outreach campaign performance. They can quickly identify and help members with below-par performance
Target prospects who have lately engaged with your outreach communication
Sales teams get a report of the prospects that have opened, replied or clicked on links in an email in the last 7 to 14 days. Helps teams build strategies to increase sales conversion by launching more personalized campaigns for such prospects
FREQUENTLY ASKED QUESTIONS
Sales engagement analytics FAQ
SmartReach.io reports across the whole outbound funnel: opens, clicks, replies and reply sentiment by campaign, prospect list and team member, plus call metrics, bounce and unsubscribe tracking, best-time-to-send analysis and team leaderboards. Managers can track rep activity such as pick-up rate and lead response time, and see which campaigns and channels drive pipeline, in one place instead of separate per-channel reports.
