Top 10 JustCall Alternatives in 2025 | Compare Features & Pricing
JustCall is a popular choice for business phone systems, but it may not meet every business’s needs. After partnering with an agency to rigorously test JustCall alternatives, we also identified key reasons why you might consider alternatives:
JustCall focuses primarily on voice calls, lacking depth in cold emailing or LinkedIn outreach, which can fragment your tech stack. Its AI features, like sentiment analysis, are limited and lack transparency, raising concerns about accuracy and data security.
Some users report hidden costs, and international rates may not suit global teams. While customer support is adequate, it may not match the responsiveness or depth of competitors.
If these limitations resonate with your needs, it’s worth exploring alternatives. Below, we’ve ranked the top 10 JustCall competitors to help you find the best fit.
To provide businesses with a better alternative, we tested over 15 calling solutions and shortlisted the 10 best JustCall alternatives for 2025.
A quick comparison of top 5 JustCall alternatives
| Feature | SmartReach.io | Aircall | Dialpad | CallHippo | RingCentral |
| Pricing Min Billing | $4/seat ($99 for 25 seats) | $40/seat($120 for 3 seats) | $35 /seat$105 for 3 seats | $40/seat($120 for 3 seats) | $35/seat($70 for 2 seats) |
| Call Type | VoIP & SIM | VoIP only | VoIP only | VoIP only | VoIP only |
| Integrations | Salesforce, HubSpot, Zoho Zapier | Salesforce, Zendesk | Google, Microsoft | Zoho, Slack | Teams, HubSpot Salesforce |
| AI Features | AI summarisationAI transcription | AI coaching | AI call summary | AI-driven routing | AI Call Notes |
| Mobile App | Yes | Yes | Yes | Yes | Yes |
This is just a snapshot! Keep reading for a full breakdown of the 10 best JustCall alternatives.
10 best JustCall alternatives for calling teams
Choosing the right communication solution goes beyond just making calls—it’s about seamless integration, flexibility, and cost-effectiveness.
Whether you’re a small business seeking an affordable VoIP system, a sales team needing advanced automation, or a global enterprise requiring local presence with area code-based numbers, there’s a JustCall alternative tailored to your needs.
After thorough research and hands-on testing, we’ve curated a list of 10 robust alternatives to JustCall that can elevate your business communication, streamline workflows, and boost productivity.
These options cater to a variety of needs, ensuring you find the perfect fit for your team.
1. SmartReach.io – Best cost effective solution
SmartReach.io is a modern sales engagement platform trusted by SMBs and growing teams for its hybrid calling technology. Offering both VoIP and SIM-based calling options, it’s designed for businesses that value flexibility and cost-efficiency.
Ideal for industries like SaaS, real estate, and recruitment, SmartReach.io excels in multichannel outreach and seamless CRM integrations.
Key Features:
- B2B Lead Database: Easily find and connect with prospects using phone number lookup.
- One-Click Calling: Use the PowerDialer to call your entire prospect list with a single click.
- SIM-based Calling: Option of using SIMs for local calling, but this options limits many features available on VOIP
- Call Forwarding: Transfer calls to team members or other numbers to ensure no callback is missed.
- Personalized Caller ID: Display local phone numbers to build trust with prospects.
- Call Sentiment Analysis: Identify positive and negative trends to refine your outreach strategy.
- Listen, Whisper, Barge-in: Run quality checks on team members
- Call Recording: Record outbound calls for training and performance improvement.
- Local Phone Numbers: Access virtual numbers with country and area codes for international calling.
- CRM Sync: Integrate with popular CRMs like Salesforce and HubSpot, or use the built-in sales CRM for streamlined workflows.
- Built-In Sales CRM: Manage lead status and reports without juggling multiple spreadsheets.
- Detailed Reporting: Detailed drill-down reports on call activity, call dispositions and much more
Why choose SmartReach.io?
- Unlimited calling seats at a fixed price of $599, with lower costs for calling-only plans.
- Add unlimited team members without additional charges.
- Perfect for startups and small teams prioritizing cost-effective international calling.
Pros & Cons:
✅ Affordable pricing—$99 for 25 seats
✅ Flexible calling options (VoIP + SIM)
✅ Seamless CRM integrations
❌ No free plan (but offers a 14-day free trial)
Pricing:
$99/month for 25 seats (Best value for growing teams)
Experience SmartReach.io’s 14-day free trial (no credit card required) and discover a budget-friendly calling solution tailored to your needs.
2. RingCentral
What makes RingCentral a great JustCall alternative? RingCentral stands out as a robust unified communications platform, offering features that JustCall lacks, such as video conferencing and instant messaging.
If you’re looking for a solution that goes beyond just phone calls, RingCentral provides a more comprehensive all-in-one experience.
However, it’s worth noting that while RingCentral markets a contact center product, it relies on third-party software for this functionality.
Key features:
- Unified Communication Channels: Access to video calls, team messaging, and voice calls in one platform.
- Scalability: Suitable for businesses of all sizes, from small teams to large enterprises.
- Advanced Features: Includes call routing, IVR, and integrations with popular CRMs like Salesforce and Microsoft Teams.
- Potential Cost Savings: Depending on your package, RingCentral may offer better value for teams needing multiple communication channels.
Why Choose RingCentral?
If your team relies on more than just phone calls and needs a unified platform for video, messaging, and voice, RingCentral is a strong contender.
While it may not be a fully in-house solution for contact center needs, its versatility and scalability make it a worthy alternative to JustCall.
Explore RingCentral’s plans to see if it’s the right fit for your business communication needs.
Pricing:
RingCentral’s Business Communications plans start at
- Core plan priced at $30/User/Month
- Ultra plan priced at $45/User/Month
For contact center plans, you’ll need to contact RingCentral for a custom quote.
3. CloudTalk – Best for sales and support teams
CloudTalk is a cloud-based JustCall alternative trusted by companies like Fujitsu and Yves Rocher. Designed for sales and customer support teams, it focuses on delivering data-driven insights to optimize call operations.
While it shares similarities with JustCall in its call-centric approach, CloudTalk stands out with its advanced analytics, global coverage, and robust integrations, making it a top choice for remote teams.
Key Features:
- Call Monitoring & Whispering: Train agents in real-time with live call monitoring and whispering.
- Smart Dialer & Power Dialer: Streamline outbound calling with automated dialing tools.
- Advanced Call Analytics: Access real-time reporting to track performance and improve efficiency.
- Virtual Phone Numbers: Get local, mobile, or toll-free numbers in over 140 countries.
- CRM Integrations: Seamlessly connect with platforms like Pipedrive, HubSpot, and Salesforce for unified workflows.
- Custom Call Routing: Design call queues, flows, and routing rules to enhance productivity.
- Omnichannel Communication: Beyond calls, CloudTalk supports SMS/text and mobile app functionality for flexible customer interactions.
Why Choose CloudTalk?
- Ideal for remote teams and call centers needing advanced analytics and global reach.
- Offers essential features like IVR, call recording, and voicemail for optimized call management.
- Provides phone support on higher-tier plans, unlike JustCall’s email and live chat-only support.
Pros & Cons:
✅ Strong reporting and analytics tools for data-driven decision-making.
✅ Excellent for remote sales and support teams.
✅ Seamless integrations with popular CRMs and helpdesk platforms.
❌ Higher pricing for advanced features and outbound calling.
Pricing:
- Essential Plan: $39/user/month (unlimited inbound and intracompany calling).
- Expert Plan: $69/user/month (includes SMS messaging, integrations, and skill-based routing).
CloudTalk is a reliable alternative for businesses focused on call center operations, offering flexibility, customization, and powerful analytics. However, if you need video conferencing or team messaging, you may want to explore other options.
4. CallHippo – Best for Startups and Small Businesses
CallHippo is a lightweight, scalable VoIP solution designed for startups and small businesses. Known for its affordability and ease of use, it’s trusted by companies like MyOperator and ZestMoney.
CallHippo focuses on providing a cost-effective calling solution with flexible pay-as-you-go pricing, making it a great choice for fast-growing teams.
Key Features:
- Call Forwarding & IVR: Ensure smooth call handling with customizable call flows.
- Pay-As-You-Go Pricing: Flexible plans to suit your budget and needs.
- Integrations: Seamlessly connect with Zoho CRM, Slack, and other tools.
- Call Recording & Monitoring: Maintain quality assurance with recorded calls and live monitoring.
- Speech Analytics: Gain actionable insights to improve call performance.
- Virtual Phone Numbers: Access local, mobile, or toll-free numbers in over 50 countries.
Why Choose CallHippo as a JustCall alternative?
- Affordable pricing starting at $0 for basic plans, ideal for startups and small teams.
- Flexible call management features like IVR and call routing.
- Easy-to-use interface with quick setup and minimal learning curve.
Pros & Cons:
✅ Budget-friendly pricing with pay-as-you-go options.
✅ Customizable call flows and integrations.
✅ Ideal for startups and small businesses.
❌ Lacks video conferencing and team messaging.
❌ Customer support could be more responsive.
Pricing:
- Starter Plan: $25/user/month (basic features).
- Professional Plan: $40/user/month (includes advanced call management).
- Ultimate Plan: $55/user/month (full feature access).
CallHippo is a strong JustCall alternative for businesses prioritizing affordability and simplicity. However, if you need advanced features like video conferencing or AI-driven analytics, you may want to explore other options.
5. Aircall – Best for Sales Teams
Aircall is a cloud-based phone system trusted by high-growth sales teams and companies like Spotify and Typeform.
Designed for modern sales workflows, it’s a favorite among businesses that rely on CRM integrations and real-time coaching to boost productivity.
While Aircall shares similarities with JustCall in its call-centric approach, it stands out with its seamless integrations and user-friendly interface.
Key Features:
- Power Dialer: Automate outbound calling for high-volume sales teams.
- CRM Integrations: Connect with Salesforce, HubSpot, and Zendesk for streamlined workflows.
- Call Monitoring & Whispering: Provide real-time coaching to agents during calls.
- Customizable Call Routing & IVR: Ensure calls reach the right team members efficiently.
- Mobile Apps: Access Aircall on iOS and Android for on-the-go communication.
Why Choose Aircall?
- Ideal for sales teams needing CRM integrations and real-time call coaching.
- Intuitive interface with drag-and-drop workflows for easy setup and use.
- Scalable pricing with no annual contracts, making it flexible for growing teams.
Pros & Cons:
✅ Excellent for high-volume sales calls and CRM-driven workflows.
✅ Real-time call monitoring and coaching tools.
✅ Seamless integrations with popular CRMs.
❌ Expensive, starting at $40/user/month with a 3-user minimum.
❌ Limited SMS capabilities and no MMS support.
Pricing:
- Essentials Plan: $40/user/month (3-seats minimum).
- Professional Plan: $70/user/month (includes advanced analytics and Salesforce integration).
Aircall is a strong alternative for sales teams prioritizing CRM integrations and real-time coaching. However, its higher pricing and lack of SMS features may not suit all businesses.
6. Dialpad Ai Voice – Best for AI-Driven Unified Communications
Dialpad Ai Voice is a cutting-edge unified communications platform that combines voice, video, messaging, and AI-driven features into a single solution.
Unlike JustCall, which focuses primarily on voice calls, Dialpad offers a truly all-in-one experience, making it ideal for businesses that need seamless internal and external communication.
Key Features:
- Unified Communications: Combine voice calls, video conferencing, and team messaging in one platform.
- AI-Powered Tools: Real-time transcription, sentiment analysis, and AI Agent Assist for instant support.
- Call Routing & IVR: Customizable call routing and IVR systems for efficient call management.
- Global Reach: Unlimited calling in the US and Canada, with options for international numbers.
- Call Recording & Analytics: Record calls and access advanced analytics for performance insights.
- Mobile Apps: iOS and Android apps for on-the-go communication.
Why Choose Dialpad as a JustCall alternative?
- Truly Unified Platform: Dialpad combines UCaaS and CCaaS into one seamless solution, eliminating the need for multiple apps.
- Industry-Leading AI: Built on over five billion minutes of business conversation data, Dialpad’s AI features are purpose-built for real-world use cases.
- Scalable Pricing: Affordable plans starting at $15/user/month, with no hidden costs.
Pros & Cons:
✅ Unified communications with voice, video, and messaging.
✅ Advanced AI features like real-time transcription and sentiment analysis.
✅ Easy setup and user-friendly interface.
❌ Limited integrations compared to some competitors.
❌ Occasional technical glitches, such as meeting dropouts.
Pricing:
- Standard Plan: $27/user/month
- Pro Plan: $35/user/month
Dialpad is a standout alternative for businesses seeking a unified, AI-driven communication platform. Its advanced features and seamless integration of multiple channels make it a top choice for teams looking to streamline their workflows.
7. Nextiva – Best for Comprehensive Customer Experience Management
Nextiva is a unified communications platform trusted by enterprises like T-Mobile and Harley-Davidson.
It offers a full suite of communication tools, including voice, video, messaging, and collaboration features, making it ideal for businesses that need a scalable and reliable solution.
While it shares some similarities with JustCall, Nextiva stands out with its all-in-one approach and enterprise-grade capabilities.
Key Features:
- Unified Communications: Combine voice calls, video conferencing, and team messaging in one platform.
- Advanced Call Routing: Auto-attendants and IVR systems for efficient call management.
- CRM Integrations: Seamlessly connect with Salesforce, Zendesk, and other tools.
- Call Recording & Analytics: Track performance and gain insights with detailed analytics.
- 24/7 Customer Support: Dedicated support for enterprise needs.
Why Choose Nextiva?
- All-in-One Solution: Nextiva provides a comprehensive suite of communication tools, eliminating the need for multiple apps.
- Scalability: Ideal for large teams and enterprises with growing communication needs.
- Reliability: Enterprise-grade features ensure consistent performance and uptime.
Pros & Cons:
✅ Comprehensive feature set for voice, video, and messaging.
✅ Scalable for large teams and enterprises.
✅ Advanced call routing and CRM integrations.
❌ Expensive pricing, especially for small businesses.
❌ SMS features require higher-tier plans.
Pricing:
- Digital Plan: $25/user/month (omnichannel digital customer sales & service, social engagement tracking, and review management).
- Core Plan: $36/user/month (includes voice, video, SMS, AI-powered voicemail transcription, and call routing).
- Engage Plan: $50/user/month (adds live chat, chatbots, MS Teams integration, and advanced reporting).
Nextiva is a strong alternative for businesses seeking a robust, all-in-one communication platform. However, its higher pricing and feature limitations on lower-tier plans may not suit smaller teams or startups.
8. OpenPhone – Best for Small Business Collaboration
OpenPhone is a modern, cloud-based phone system designed for small businesses and startups.
It’s an affordable and flexible alternative to traditional phone systems, offering features like dedicated phone numbers, text messaging, voicemail, and call routing.
While it lacks advanced call center functionality or video conferencing, OpenPhone excels in simplicity and ease of use, making it a great choice for teams that prioritize affordability and collaboration.
Key Features:
- Dedicated Phone Numbers: Get local or toll-free numbers for professional communication.
- Unlimited Calls & Texts: Free unlimited calling and SMS/MMS in the US and Canada.
- Voicemail Transcription: Automatically transcribe voicemails for quick review.
- Call Recording: Record calls for training and quality assurance.
- Shared Inbox: Collaborate with your team using shared numbers and inboxes.
- CRM Integrations: Connect with HubSpot, Salesforce, and Zapier for streamlined workflows.
- AI-Powered Call Summaries: Automatically generate call summaries and transcripts.
Why choose OpenPhone as a JustCall alternative?
- Affordable Pricing: Plans start at just $15/user/month, making it ideal for small businesses.
- Easy Setup: No hardware or software installation required—just download the app and start using it.
- Collaboration Tools: Shared inboxes and internal threads make team communication seamless.
- Mobile-First Design: Works seamlessly on mobile devices for on-the-go communication.
Pros & Cons:
✅ Affordable pricing with no user minimums.
✅ Unlimited calls and texts in the US and Canada.
✅ Easy-to-use interface and quick setup.
❌ Lacks advanced call center features like IVR and call routing.
❌ No video conferencing or team messaging.
Pricing:
- Starter Plan: $15/user/month (includes voicemail transcriptions, shared phone numbers, unlimited calls and texts in the US and Canada, and one new local or toll-free number).
- Business Plan: $23/user/month (adds call transferring, CRM integrations like Salesforce and HubSpot, analytics, and auto-attendant IVR).
- Scale Plan: $35/user/month (includes AI call tags, dedicated onboarding, and priority chat and email support).
OpenPhone is a strong JustCall alternative for small businesses and startups looking for an affordable, user-friendly communication solution. However, if you need advanced call center features or video conferencing, you may want to explore other options.
9. Vonage – Best for Unified Communications
Vonage is a well-known provider of cloud communications, offering a robust suite of unified communication tools, including voice, video, and messaging.
While it shares many features with JustCall, Vonage stands out with its ability to combine residential and business calling, making it a versatile choice for businesses of all sizes.
Key Features:
- Unified Communications: Integrate voice, video, and messaging in one platform.
- Call Recording & Call Pops: Enhance call management with recording and real-time caller information.
- Team Messaging: Collaborate with teammates through built-in messaging features.
- Residential & Business Calling: Combine personal and professional calling in one solution.
- Integrations: Connect with over 20 third-party tools for seamless workflows.
Why Choose Vonage?
- Versatility: Combines residential and business calling for added flexibility.
- Reliability: Trusted by businesses for its robust and consistent performance.
- Scalability: Suitable for small, medium, and large businesses with varying needs.
Pros & Cons:
✅ Unified communications with voice, video, and messaging.
✅ Combines residential and business calling.
✅ Reliable performance and strong integrations.
❌ Higher pricing, especially for small businesses.
❌ Additional costs for accessories and add-ons.
Pricing:
- Mobile: Starts at $18/user/month
- Premium: Starts at $28/user/month
- Advanced: Starts at $88/user/month
Vonage is a great JustCall alternative for businesses seeking a unified communication solution with the flexibility to combine personal and professional calling. However, its higher pricing and additional costs may not suit smaller teams or startups.
10. Ooma – Best for Physical Locations and Small Businesses
Ooma is a cloud-based VoIP solution designed for small businesses and companies with physical locations.
Known for its affordability and user-friendly features, Ooma offers tools like virtual receptionists, call parking, and hot desking, making it ideal for businesses with offices or retail spaces.
While it lacks advanced AI features, its simplicity and hybrid working tools make it a reliable choice for teams with basic communication needs.
Key Features:
- Virtual Receptionist: Customizable call routing for professional call handling.
- Call Parking & Hot Desking: Transfer calls between devices and locations seamlessly.
- Call Recording & Queuing: Record calls and manage call queues efficiently.
- Voicemail Transcription: Quickly review voicemails with automated transcriptions.
- Affordable International Calling: Low rates for international calls.
Why choose Ooma as your JustCall alternative?
- Ideal for Physical Locations: Features like overhead paging and call parking are perfect for offices and stores.
- Budget-Friendly: Affordable pricing starts at $19.95/user/month.
- Hybrid Work Tools: Hot desking and mobile apps support remote and in-office teams.
Pros & Cons:
✅ Affordable pricing with no long-term contracts.
✅ User-friendly for non-technical teams.
✅ Features like call parking and hot desking for physical locations.
❌ Limited texting capabilities (requires upgrades and has message caps).
❌ Lacks advanced AI features like call summaries and analytics.
Pricing:
- Essentials Plan: $19.95/user/month (includes virtual receptionist, ring groups, and call parking).
- Pro Plan: $24.95/user/month (adds 250 text messages, video conferencing, and call recording).
- Pro Plus Plan: $29.95/user/month (includes CRM integrations, 1,000 text messages, and call queuing).
Ooma is an awesome JustCall alternative for small businesses and companies with physical locations that need a simple, affordable VoIP solution. However, if you require advanced features like AI-driven analytics or unlimited texting, you may want to explore other options.
How to find the right phone system for your business
Spoiler alert: The best JustCall alternative isn’t just a phone system—it’s a revenue machine.
If you’re still thinking about business phones the old way, you’re leaving money on the table. Today’s best JustCall alternatives do far more than just making and transferring calls. They automate workflows, integrate with your CRM, and help your sales team close more deals faster.
So, how do you choose the right one? It’s not just about price—it’s about how much revenue it can help you generate. Here are three key steps:
Step 1: Define what you actually need
Don’t get caught up in feature lists. Start with what drives revenue for your team.
- Do your reps need to switch seamlessly between calls, texts, and emails?
- Do you need AI-powered call summaries to eliminate note-taking?
- Will it integrate with Salesforce, HubSpot, or your CRM without manual work?
A JustCall alternative isn’t just about making calls, it should streamline your sales motion and make every rep more productive.
Step 2: Make sure it’s actually usable
Let’s be honest, no one has time for a clunky system. If your team needs IT support just to make a call, you’re already losing deals.
The best JustCall alternatives are:
✅ Easy to set up – think minutes, not weeks
✅ Intuitive to use – your reps should be selling, not troubleshooting
✅ Scalable – as your team grows, your phone system shouldn’t hold you back
Want to know if a platform is easy to use?
Skip the feature sheet. Get the demo. If a vendor can’t walk you through a live demo in under 15 minutes, it’s probably too complicated.
Step 3: Find out if support actually exists
Here’s the test: If your system goes down at 3 PM on the last day of the quarter, what happens?
- Do you get a real support rep, or are you stuck in an endless chatbot loop?
- Is their support 24/7, or just “business hours” (when you’re too busy selling to call)?
The best JustCall alternatives don’t just give you a tool, they give you peace of mind that when things break, they’ve got your back.
What’s the best JustCall alternative for your business?
If you’re looking for a communications solution that supports customer conversations across multiple channels, you need a platform built for revenue teams.
SmartReach.io offers a cost-effective, high-performance alternative to JustCall, with:
✅ SIM-based and VoIP calling for crystal-clear connections
✅ Multichannel outreach (calls, email, LinkedIn, WhatsApp) in one system
✅ Affordable pricing—just $99 for 25 seats
FAQs on JustCall alternatives
1. Is JustCall trustworthy?
JustCall is a well-known cloud phone system that serves businesses looking for VoIP calling and SMS capabilities. However, many users on G2 and Trustpilot have raised concerns about call quality, customer support delays, and pricing.
If you’re looking for a more cost-effective and reliable JustCall alternative, SmartReach.io offers SIM-based and VoIP calling with better connectivity, affordable pricing ($99 for 25 seats), and seamless multichannel outreach across calls, emails, LinkedIn, and WhatsApp.
2. Is JustCall a VoIP?
Yes, JustCall operates as a VoIP (Voice over Internet Protocol) solution, meaning it relies on an internet connection for making and receiving calls.
However, if you need higher call connect rates and better clarity, SmartReach.io offers both SIM-based calling and VoIP options—giving you flexibility to switch based on network conditions and customer needs.
3. Who is the owner of JustCall.io?
JustCall is owned by SaaS Labs, a company that builds various sales and customer support tools.
If you’re considering a JustCall alternative, SmartReach.io is an independent, revenue-focused sales engagement platform built specifically to help sales teams increase outreach, improve call connect rates, and manage multichannel communication seamlessly.
4. Is JustCall free?
No, JustCall is a paid service with monthly pricing plans starting at $29 per user. Additional features like AI, SMS, and advanced analytics often come at an extra cost.
For teams looking for a more affordable alternative, SmartReach.io provides advanced calling features, email automation, LinkedIn outreach, and team analytics—all at a flat $99 for 25 seats.
5. How does JustCall work?
JustCall provides VoIP-based calling and SMS services for businesses, enabling teams to make calls, send texts, and integrate with CRMs.
A strong JustCall alternative like SmartReach.io takes this further by adding SIM-based calling, AI-powered email automation, and multichannel outreach—allowing businesses to increase engagement rates and improve response times across different platforms.
6. How do I set up JustCall?
To set up JustCall, you need to sign up for an account, configure your VoIP numbers, integrate your CRM, and add team members. The process typically requires some manual configuration for call routing and workflows.
If you’re looking for a faster and simpler setup, SmartReach.io provides an intuitive plug-and-play system, allowing teams to start calling, emailing, and managing outreach campaigns within minutes—without complex configurations.
Want to see how SmartReach.io compares as a JustCall alternative?
