How to Get A Second Phone Number for Client Communications

Need to know how to get a second phone number for your business? 

Using just one phone number for everything usually backfires especially when you’re on the move and miss your important client calls.

Of course, you can do a call-back but missing important calls leave a bad impression on the clients.

Also, without a second phone number, every missed call from the customers and prospects could be a lost opportunity.

Getting a second phone number gives you complete control over your business communications, letting you handle calls professionally while protecting your privacy. 

This quick guide will show you how to get a second phone number that works without investing into hardwares or buying new sim cards.

Ready to get your second phone number? 

Read more.

How to get a second phone number in 4 simple steps

Getting a second phone number doesn’t have to be complicated. 

SmartReach.io has streamlined the process with its country specific virtual numbers. 

Now you can be up and running with a new phone number without any technical headaches and hardware requirements.

Let’s break down each step in detail to ensure you have everything you need for a smooth setup.

Step 1 ➡️ Sign up for a FREE SmartReach account. (No credit card required)

Get a second phone number for free using these steps given. Step 1) Sign-up for a free trial account at smartreach.io

Step 2 ➡️ Go to team settings >> phone numbers >> add a phone number

After signing up at SmartReach.io, go the team setting and add phone numbers as shown in the image

Step 3  ➡️ Select a country for the phone number and set-up your calling account

Now set-up your calling account for call forwarding, calling limits, call recording, country specific phone numbers etc.

Step 4  ➡️ Your virtual phone number is now ready 🎉

Finally your virtual second phone number is now available for all business communications

Bonus Step ➡️ To get specialised area codes (e.g., 949 for California, 347 for New York) along with US phone numbers, contact support.

You will get it within 4 hours. 

Note: You can’t use area codes along with the phone number if you are on free trial. To opt for the specific area codes, you will need a paid plan.

Along with the virtual phone numbers, SmartReach.io provides a complete calling solution helping you

  • Call through your lead list with one-click automated dialing
  • Follow personalized scripts to nail every sales conversation
  • Forward calls instantly to your mobile or any other phone number.
  • Show a local business number to boost answer rates
  • Record calls to improve your sales pitch over time
  • Track call success with instant sentiment insights
  • Coach your team live during important sales calls
  • Stay organized with smart call reminders and tasks
  • Monitor results with real-time call analytics
  • Handle callbacks smoothly with built-in scheduling
  • Keep conversations flowing with crystal-clear voice quality
  • Integrate calling system with CRMs and other tools

Using SmartReach.io, you can call unlimited prospects with just $39/month and scale up your calling operations without any investment on hardware or software.

Learn more about SmartReach.io calling features

4 Other tools to get a second phone number 

There are some other tools you can use to get a second phone number without using traditional landline or sim cards.

1. Google Voice for Goggle workspace users

Google voice helps you get a new phone number without sim and landline.

Google Voice stands out as a straightforward virtual phone solution for businesses seeking a second phone number without complex setups. 

Built into Google’s ecosystem, it offers a reliable way to separate work and personal communications while maintaining a professional presence. T

The service integrates seamlessly with other Google Workspace apps, making it particularly valuable for teams already using Google’s business tools. 

👍🏼 Pros of using Google Voice 

  • Integration with Google Workspace apps
  • Free domestic calls within the US and Canada
  • Easy team management for admins

👎🏼 Cons of using Google voice

  • Limited business (sales) calling features
  • Requires Google Workspace subscription for full business features
  • Limited international calling options
  • No built-in CRM integration
  • Only USA and UK 

Plans and pricing for Google voice

The personal pricing plan is free. For business use, here is the pricing details

StarterStandardPremier
$10/month$20/month$30/month

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2. CallHippo for large team based calling

CallHippo is another team based calling tool where you can get a second phone number without needing a sim card or landline. It's a good tool for the large teams

CallHippo provides a virtual phone system for large business teams looking to establish a powerful second phone number solution with global reach. 

Built for sales and support teams, it offers comprehensive calling features including power dialing, IVR, and call analytics to boost productivity. 

👍🏼 Pros of using CallHippo

  • Advanced sales calling features like power dialer
  • Comprehensive CRM integrations
  • Real-time call monitoring and analytics

👎🏼 Cons of using CallHippo

  • Higher pricing compared to basic providers
  • High learning curve for advanced features
  • Limited customization options
  • Not suitable for SMBs for its high pricing

Plans and pricing for CallHippo

For outbound business calling, they offer plans starting at $25/month all the way upto $200.

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3. Hushed for wifi-based calling

You can set-up a second phone number using Hushed without a sim card or landline for all your business communications

Hushed is a VoIP based phone system that specializes in providing temporary and permanent second phone numbers with a strong focus on privacy.

It’s perfect for freelancers, small businesses, and professionals who need multiple disposable numbers. This app-based solution lets you create and dispose of phone numbers instantly. 

Overall, it provides a straightforward approach to maintaining separate business and personal phone numbers without long-term commitments.

👍🏼 Pros of using Hushed

  • Create disposable numbers instantly
  • Flexible short-term number rentals
  • Simple, user-friendly mobile app

👎🏼 Cons of using Hushed

  • Limited business-specific features
  • No desktop calling capability
  • No CRM integrations
  • Limited international coverage
  • No team management features
  • Only works on mobile for calling

Plans and pricing for Hushed

PrepaidUnlimitedPay-as-you-go
Starts at $2.99Starts at $4.99Starts at $6.99

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4. Line2 for simple second phone number

Line2 is a simple business phone system that can be used to opt for a second phone number

Line2 is a business phone system that provides a second phone line with professional features. 

It provides the access to business calling, texting, and team messaging through a simple mobile and desktop app. 

Line2 is a popular choice for small businesses who want a professional phone presence without complex setups or hardware.

👍🏼 Pros of using Line2

  • Share phone numbers with team
  • Group messaging
  • Quick setup process

👎🏼 Cons of using Line2

  • Limited business features 
  • International calling is limited to few countries
  • No CRM integration
  • No power dialing
  • Limited analytics available
  • Unlimited calls available only for Canadian and US users

Plans and pricing for Line2

They only have 1 pricing model. It is $10/month.

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Why should you get a second phone number?

If you manage your businesses via phone, having a second phone number can get you multiple advantages such as – 

A. Boost sales performance

  • Track calls and performance metrics separately
  • Monitor response rates and call outcomes
  • Analyze customer interactions for better conversions

B. Enhance team management

  • Assign dedicated business lines to sales reps
  • Share numbers across team members

C. Improve client experience

  • Present local numbers for different markets
  • Set up professional greeting messages
  • Handle after-hours calls automatically
  • Provide consistent customer support

D. Simplify business operations

  • Integrate with your CRM system
  • Manage voicemails efficiently
  • Scale phone operations without hardware
  • Keep client contacts separate
  • Secure business communications

E. Optimize team availability

  • Never miss important client calls
  • Set up intelligent call routing
  • Handle peak calling periods
  • Manage different time zones effectively

Bottom line

Getting a second phone number has become an necessary for all modern business teams.

With SmartReach’s virtual numbers and local area codes, you can set up your second number quickly and start enjoying the benefits of separate business communications.

The process is simple, cost-effective, and provides all the features you need to maintain professional communications.

Ready to get your second phone number? 

Sign up with SmartReach today and take control of your business communications.

Frequently Asked Questions

Q) Can I use my second phone number on multiple devices?

A: Yes, with SmartReach, you can use your virtual phone number across multiple devices simultaneously such as pc and mobile.

Q) Will my second phone number work internationally?

A: SmartReach provides international calling capabilities, allowing you to make and receive calls globally. Check international coverage

Q) Can I port my existing number to use as a second phone number?

A: No, SmartReach doesn’t support number portability. You can only get new virtual numbers using SmartReach for calling.

Q) What happens if I miss a call on my second number?

A. Calls can be forwarded to another number using SmartReach. You also get an email notification informing you that you missed a call from a number.

Q) Is there a contract requirement?

A. SmartReach offers flexible monthly plans with no long-term contracts required.

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Subha
Subha

Finance guy turned marketer skilled in SEO, ABM, and lead generation. I craft data-driven content strategies to elevate SaaS brands' authority, relevance and customer engagement.

This article was reviewed by Lancelot Dsouza, Chief Marketing Officer at SmartReach.io.
With over 25 years of experience in sales, marketing, customer success, and revenue operations, Lancelot brings a wealth of knowledge to SmartReach.io. You can connect with him on LinkedIn: https://www.linkedin.com/in/lancelotdsouza/

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